Returns & Repair

Returns...

We are passionate about our customers and stand by our products.

If the product is not as expected or correct for your application and it has not been used, you can return it for a refund, exchange or store credit*  

Repairs...

We provide warranty on all products over and above Consumer Law. For manufacturer defect, the product will be repaired or replaced and shipped back at our expense.

First sharpening & chip repair is also complimentary for all knives purchased from us, this excludes serrated knives which we cannot sharpen.

 

Our team is here to help, please drop us a line if you have any questions.

  

Shipping Address...

128 Parramatta Rd

(Ground Floor Shop)

Camperdown NSW 2050

Australia

 

* All returned products must be in original packaging and be as-new condition and un-used.